Ofgem proposes binding guidelines to guard struggling prospects

The vitality regulator is proposing that new guidelines introduced in to guard struggling prepayment meter prospects must be a obligatory a part of licence circumstances for suppliers.

The voluntary code of follow, unveiled in Might, bans forcibly putting in prepayment meters (PPM) into the houses of individuals over the age of 85 and provides further protections to weak households.

All UK family vitality suppliers signed up the code however regulator Ofgem mentioned it now desires to make the voluntary preparations “binding”.

It has additionally proposed that suppliers get compensated for a kind of credit score provided to essentially the most weak PPM buyer, PA Media clarify.

Neil Kenward, director for technique for Ofgem, mentioned:

“We’re dedicated to making sure strong protections are in place for weak prospects.

“The voluntary code of follow for prepayment meters enhanced protections, setting clear guidelines for when a prepayment meter is or isn’t acceptable, in addition to new necessities across the set up of prepayment meters.

“We at the moment are looking for to make these voluntary preparations binding, and we welcome all views on this statutory session.”