Already a number one participant within the Knowledge & AI market, Capgemini is properly positioned to assist purchasers by way of their subsequent period of digital transformation due to the breadth of its generative AI providers, deep business experience, and its industrialized supply belongings.
As a trusted enterprise and expertise transformation accomplice to its purchasers, Capgemini has efficiently shiped many generative AI initiatives over the final fewyears, significantly in Life Sciences, Client Products & Retail, and Monetary Providers.1 In current months, Capgemini has seen an acceleration of shopper focus and demand round generative AI. In that context, the Group is at the moment launching a generative AI portfolio of providers,spanning from technique definition by way of to sensibleimprovement and implementation of generative AI at scale. It consists of:
- “Generative AI technique” permits CXOs to outline and prioritize essentially the most related generative AI use circumstances for his or her enterprise, show the tangible worth that may be achieved, and lay the correct foundations by way of individuals, course of and expertise for scaling their generative AI investments whereas mitigating the dangers.
- “Generative AI for Buyer Expertise”enhances buyer expertise with 4 devoted generative AI assistants. It permits hyper-personalized buyer expertise with a artificial design assistant, elevates customer self-service with personalised chatbots, increases customer care services with a content material and information assistant and increases gross sales groups efficiency with a product & provides information assistant.
- “Generative AI for Software program Engineering”helps enhance effectivity and high quality throughout the entire software program life cycle (from design and coding to documentation, testing, deployment, and operations), speed up the time to market for brand spanking new software program, and cut back the technical debt2 of enterprises by facilitating massive modernization packages of legacy software program. It additionally permits elevated safety with a lowered assault floor by robotically figuring out bugs or vulnerabilities and proposing changes to software program improvement groups.
- “Customized generative AI for Enterprise” permitsenterprises who have delicate information to have customized generative AI assistants fine-tuned with their key proprietary information, to be able to get most enterprise worth affect. The Group hasdesigned a platform to mix the facility of pre-trained open massive basis fashions (LFMs) with enterprise proprietary information to fine-tune LFMs to the wants of every shopper. These custom-made fashions, constructing from firm know-how, can create distinctive and dependable outputs and assist organizations speed up on many fronts – from buyer expertise to R&D, or aiding assist and enterprise features to extend efficiency.
“Generative AI is already turning into a key pillar of digital transformation for companies, and we see a breadth of alternatives to unlock substantial enterprise worth for our purchasers, which go manner past essential productiveness features,” feedback Franck Greverie, Chief Portfolio Officer, World Enterprise Strains chief3 and Group Govt Board Member at Capgemini. “We’re proud to be a most well-liked accomplice to assist our purchasers by way of their generative AI business trip, from defining their generative AI technique and chooseing precedence use circumstances by way of todevelopment, implementation, and scaling. For purchasers who’ve key delicate information, we’re creating customized generative AI options, fine-tuned with their proprietary information, to create most enterprise worth. This can be a pivotal second as a result of generative AI is accelerating even additional the already very sturdy market demand for AI providers that we’re seeing.”